So you have a website up and running. You also have lots of emails asking questions about your products. Emails you can answer but what about people that are visiting your website and want to be able to ask a question on the phone - at midnight? You don't want to turn away a customer, so what do you do? You could always hire a few people just to answer your 800 number (what no 800 number?!) or you could hire a company that offers website support for your company. Yes there is a professional Answering Service that can assist you with manning the phones when customers have questions about products on your website. That same company also offers 800 numbers for you business. You don't have to be a large company to get this type of service anymore.
The same answering service is a great idea for service based companies like landscaping, after hours doctor's offices and pet sitting. Don't tie up you time with answering the phone yourself when you could hire an outside company to do it for you.
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